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Tough Questions for Time Clock System
Vendors
Here are suggestions for time clock vendor questions regardless of whether the organization is a dealer or a manufacturer.
How long have they been in business?
How many service techs do they have?
How many brands do they carry?
Do they only handle T&A?
How long have they been carrying the brands?
What are some of the latest features every company needs to protect itself?
Do they even answer the phone when you call or every time you call?
Is the sales guy the technician?
Does the owner do the installs?
Who would do the planning vs. install vs. training?
Is the company large enough to support your needs?
What is their on call policy?
What are their rates?
Do they insist on a maintenance contract?
Can they explain the manufacturers warranty?
Does the vendor offer complete ROI analysis of its offering?
Does the vendor offer professional project management services to ensure that the project is a success?
This listing will help you get started.
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